Module 3

In Module Three we introduce ten critical 'demandments' that clients have - but don't tell you about. We're supposed to figure them out ourselves, but we're never given any help!

Another radical way of working with clients is introduced, the FFSA, but the only way to find out what this is, is to subscribe.

We introduce work flow planning and show you how to twist this idea and turn it into a very effective client development tool.

There's 117 pages in total in this module and, as usual, we stay by your side throughout the three month 'digestion' period, with our email coaching system, designed to keep you on track and keep you motivated.

Again, we provide you with our download pages, where all of our forms, databases and letters can be downloaded to save you having to photocopy or type up all the forms yourself.

Module Three Contents Includes:

What Clients REALLY Want From Their Accountant
How To Demonstrate That You Can Provide This, And More
The Ten Demandments of Client Service:
Demandment 1 - Show me that I can trust you
Demandment 2 - Inspire me to do better
Demandment 3 - Let me lead the way
Demandment 4 - Give me guidance when I need it
Demandment 5 - Make it easy for me to do business with you
Demandment 6 - Be there when I need you
Demandment 7 - Know my business as well as I do (or better)
Demandment 8 - Exceed my expectations (and be consistent)
Demandment 9 - Reward me for my referrals and loyalty
Demandment 10 - Stay by my side every step of the way
Becoming The 'Business Matchmaker' For Your Clients
Arranging Joint Ventures With Clients
A Question Of Style
Keeping Your Team Connected
The Client Awareness Spreadsheet
The Tacit Knowledge Client File
Being The Specialist In Your Clients' Eyes
TACS Principle Number 7
The Office Book Club
How To Introduce TACS To Your Clients
Getting Feedback From Clients And Staff - With Zoomerang
What Can They Expect That's Really Different?
How You Can Deliver Truly Awesome Client Service
TACS Principle Number 8
Lessons From Good To Great
TACS Principle Number 9
Getting Buy-In From Your Team
First Who, Then What Also Applies To Your Clients
How Do You Select And Train Future Partners?
Work Flow Planning To Wow Your Clients
FFSAs
What Happens To FFSAs When There Is A Problem?
The Supplemental Service Agreement
What Is Specifically Covered By The Supplemental Service Agreement?
How The FFSA Boosts Your Cashflow
The Power Of The Project Progress Report
Can Public Accounting Firms Create A Brand?
Preparation For The Final Onslaught
Bye Bye, I'll Miss You (Not)
A Shift To The Right
It's All About The Right People

Module Three is 117 Pages in total, plus it comes with regular e-mail guidance and advice from your very own TACS e-coach and more'members-only' download pages.

 

Of course, the whole program is backed by our money-back guarantee. You will generate fees of $30,000 or more as a direct result of the TACS system in the year following implementation. If you don't we'll cheerfully give you your money back - that's how confident we are that this stuff works.

For full details of our '$30,000 in new fees or your money back' guarantee, click here.

To download a Free Sample from Module One, click here.

To learn more about the man behind the system, Steve McIntyre-Smith, click here.

Seen enough and ready to join? Click here.

Read about the other modules: Module 1 | Module 2 | Module 3 | Module 4